Seasonal Tax Associate: Client-Focused Prep & Savings

H&R Block, Inc.; Kahului (HI); On-site; USD 19,000 - 25,000; Full time

Job summary

H&R Block in Kahului, Hawaii is seeking a Seasonal Tax Associate to join our in-person tax office. You’ll gather information from clients, prepare tax returns with support from experienced teammates, and explain tax details clearly to clients a few steps away from the training you receive from day one.

This role offers an hourly wage with potential for higher earnings as tax knowledge grows. Availability to work evenings and weekends during tax season is desired; 15–40 hours per week expected

Qualifications

• Successful completion of the H&R Block Income Tax Course
• Experience interacting with customers or clients in a service-oriented environment
• Strong communication skills, including explaining information clearly and asking questions to understand needs
• Problem-solving skills, including organizing information and identifying solutions
• Comfort using digital tools and systems including AI based tools like Copilot and ChatGPT
• High school diploma / GED/ equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Skills

Customer service experience

Communication skills

Problem-solving

Digital tools (Copilot, ChatGPT)

Education

High school diploma / GED

Bachelor’s degree in accounting, finance, or related field

Job description

H&R Block in Kahului, Hawaii is seeking a Seasonal Tax Associate to join our in-person tax office. You’ll gather information from clients, prepare tax returns with support from experienced teammates, and explain tax details clearly to clients a few steps away from the training you receive from day one.

This role offers an hourly wage with potential for higher earnings as tax knowledge grows. Availability to work evenings and weekends during tax season is desired; 15–40 hours per week expected