Seasonal Tax Associate: Client-Focused Tax Prep

H&R Block; Hawaii; On-site; USD 19,000 - 25,000; Full time

Job summary

H&R Block in Hawaii is seeking a Seasonal Tax Associate to meet with clients, gather information, prepare tax returns with training, and answer questions in person at a local tax office.

You’ll earn a competitive hourly rate with opportunities to increase earnings as you build tax knowledge and grow in the role. No prior tax experience is required, as training and support are provided.

Qualifications

• Completed the H&R Block Income Tax Course
• Experience interacting with customers or clients in a service-oriented environment
• Strong communication skills, including explaining information clearly and asking questions to understand needs
• Problem-solving skills, including organizing information and identifying solutions
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT
• High school diploma / GED / equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Skills

Customer service experience

Clear communication

Problem solving

Digital tools (AI Copilot/ChatGPT)

Client needs analysis

Questioning to understand needs

Education

High school diploma / GED

H&R Block Income Tax Course

Bachelor’s degree in accounting/finance

Job description

H&R Block in Hawaii is seeking a Seasonal Tax Associate to meet with clients, gather information, prepare tax returns with training, and answer questions in person at a local tax office.

You’ll earn a competitive hourly rate with opportunities to increase earnings as you build tax knowledge and grow in the role. No prior tax experience is required, as training and support are provided.