Seasonal Tax Associate: Client-Focused & Growth-Minded

H&R Block; Carthage (NC); On-site; USD 21,000 - 34,000; Part time

Job summary

H&R Block is seeking a seasonal Tax Associate for an in-office role to greet clients, collect tax information, and prepare returns with guidance from experienced staff. You will explain tax concepts clearly, highlight savings opportunities, and work with teammates to deliver accurate results.

Training is provided, with opportunities to grow knowledge and income during peak periods. This in-person position emphasizes client service, a collaborative environment, and flexible hours to cover

Qualifications

• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems, including AI-based tools like Copilot and ChatGPT.
• High school diploma / GED / equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Skills

Customer service

Communication skills

Problem-solving

Explain information clearly

AI tools (Copilot, ChatGPT)

Education

High school diploma / GED

Bachelor’s degree in accounting or related field

Tools

Copilot

ChatGPT

Job description

H&R Block is seeking a seasonal Tax Associate for an in-office role to greet clients, collect tax information, and prepare returns with guidance from experienced staff. You will explain tax concepts clearly, highlight savings opportunities, and work with teammates to deliver accurate results.

Training is provided, with opportunities to grow knowledge and income during peak periods. This in-person position emphasizes client service, a collaborative environment, and flexible hours to cover