Seasonal Tax Associate — Client-Focused & Flexible Hours

H&R Block, Inc.; Portland (ME); On-site; USD 20,000 - 25,000; Full time

Job summary

H&R Block is hiring a seasonal Tax Associate in Portland, ME. You’ll gather client information, prepare tax returns, and answer questions with training and support from day one. This in-person role emphasizes building strong client relationships and delivering clear tax guidance.

Successful completion of the H&R Block Income Tax Course and customer-service experience are preferred. Availability for peak periods and evenings/weekends is a plus.

Qualifications

• Successful completion of the H&R Block Income Tax Course
• Experience interacting with customers in a service environment
• Strong communication and ability to explain information clearly
• Flexibility with digital tools including AI-based tools

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support
• Explain tax information clearly and provide recommendations
• Identify tax savings opportunities and advise on relevant products
• Apply problem-solving to address questions with guidance
• Build client relationships and support office priorities through teamwork

Skills

Customer service

Communication

Problem-solving

AI tools

Education

High school diploma

Bachelor's degree (preferred)

Tools

Copilot

ChatGPT

Job description

H&R Block is hiring a seasonal Tax Associate in Portland, ME. You’ll gather client information, prepare tax returns, and answer questions with training and support from day one. This in-person role emphasizes building strong client relationships and delivering clear tax guidance.

Successful completion of the H&R Block Income Tax Course and customer-service experience are preferred. Availability for peak periods and evenings/weekends is a plus.