Seasonal Tax Associate — In-Office Client Service & Training

H&R Block, Inc.; Scarborough (ME); On-site; USD 20,000 - 25,000; Full time

Job summary

H&R Block in Scarborough, ME is hiring a seasonal Tax Associate to work with clients, gather information, and prepare returns with training and support from day one. This in-person role offers an opportunity to learn tax basics and build strong client relationships.

You will meet with clients, explain tax information clearly, identify potential savings, and collaborate with teammates to ensure accurate filings during tax season. Availability for peak periods is expected.

Qualifications

• Successful completion of the H&R Block Income Tax Course.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT.
• High school diploma / GED/ equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Skills

Customer service

Communication

Problem solving

Digital tools

Education

High school diploma

Bachelor’s degree (preferred)

Job description

H&R Block in Scarborough, ME is hiring a seasonal Tax Associate to work with clients, gather information, and prepare returns with training and support from day one. This in-person role offers an opportunity to learn tax basics and build strong client relationships.

You will meet with clients, explain tax information clearly, identify potential savings, and collaborate with teammates to ensure accurate filings during tax season. Availability for peak periods is expected.