Seasonal Tax Associate - Client-First Tax Prep, Training

H&R Block; Waynesboro (GA); On-site; USD 22,000 - 30,000; Full time

Job summary

H&R Block in Georgia is hiring a seasonal Tax Associate to join our local office. You’ll meet with clients, gather information, and prepare tax returns with training and support from experienced teammates.

No prior tax experience required. You’ll learn to explain tax information clearly, identify savings opportunities, and build strong client relationships while earning a competitive hourly rate and gaining valuable skills in tax preparation.

Qualifications

• Successful completion of the H&R Block Income Tax Course or equivalent training.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT.
• High school diploma / GED/ equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Customer service experience

Strong communication

Problem-solving

Digital tools willingness

Education

High school diploma / GED/ equivalent

Bachelor’s degree in accounting, finance, or related field

Tools

AI-based tools (Copilot, ChatGPT)

Job description

H&R Block in Georgia is hiring a seasonal Tax Associate to join our local office. You’ll meet with clients, gather information, and prepare tax returns with training and support from experienced teammates.

No prior tax experience required. You’ll learn to explain tax information clearly, identify savings opportunities, and build strong client relationships while earning a competitive hourly rate and gaining valuable skills in tax preparation.