Seasonal Tax Associate — In-Person, Client-Focused

H&R Block, Inc.; Bulverde (TX); On-site; USD 25,000 - 34,000; Full time

Job summary

H&R Block seeks a seasonal Tax Associate to work in-person at a local tax office. You will meet with clients to gather information, prepare tax returns, and explain tax details with guidance from experienced teammates.

There is training and support from day one, with opportunities to increase earnings as tax knowledge grows. The role emphasizes strong client relationships, problem solving, and ability to work with digital tools like Copilot and ChatGPT.

Qualifications

• Must have completed the H&R Block Income Tax Course.
• Experience interacting with customers in a service-oriented environment.
• Strong communication and problem-solving abilities.
• Comfort using digital tools including Copilot and ChatGPT, to support client work.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance.

Skills

Customer service experience

Strong communication skills

Problem-solving

Digital tools (Copilot/ChatGPT)

Education

Income Tax Course

High school diploma / GED

Job description

H&R Block seeks a seasonal Tax Associate to work in-person at a local tax office. You will meet with clients to gather information, prepare tax returns, and explain tax details with guidance from experienced teammates.

There is training and support from day one, with opportunities to increase earnings as tax knowledge grows. The role emphasizes strong client relationships, problem solving, and ability to work with digital tools like Copilot and ChatGPT.