Seasonal Tax Associate — Client-Facing & Training

H&R Block, Inc.; Macomb (IL); On-site; USD 19,000 - 25,000; Part time

Job summary

H&R Block is hiring a Seasonal Tax Associate in Illinois. You will meet with clients, gather information, and prepare tax returns with training. You’ll explain tax concepts clearly, identify savings opportunities, and support teammates with a client-first approach.

Training is provided from day one, with opportunities to increase earnings as you build tax knowledge. This is an in-person position at a local H&R Block office.

Qualifications

• High school diploma or equivalent required.
• Experience in customer service or client interaction is preferred.
• Ability to explain information clearly and ask questions to understand needs.
• Comfort using digital tools and AI-based systems.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support.
• Explain tax information clearly and provide recommendations.
• Identify tax savings opportunities and recommend products and services.
• Apply problem-solving skills to address questions or unique situations.
• Build strong client relationships and support office priorities through teamwork.

Skills

Client service

Communication

Problem solving

Training oriented

Digital tools (AI)

Education

High school diploma / GED

Bachelor’s degree preferred

Tools

Copilot

ChatGPT

Job description

H&R Block is hiring a Seasonal Tax Associate in Illinois. You will meet with clients, gather information, and prepare tax returns with training. You’ll explain tax concepts clearly, identify savings opportunities, and support teammates with a client-first approach.

Training is provided from day one, with opportunities to increase earnings as you build tax knowledge. This is an in-person position at a local H&R Block office.