Seasonal Tax Associate: Client-Facing Returns & Growth

H&R Block, Inc.; Charlestown (IN); On-site; USD 23,000 - 32,000; Part time

Job summary

H&R Block, Inc. is hiring a seasonal Tax Associate to work in-person at a local tax office. You will meet with clients, gather information, prepare tax returns with training, and explain tax details clearly. The role emphasizes customer service, problem solving, and leveraging digital tools to support clients.

No prior tax experience is required; training is provided, and earnings are hourly with potential growth during tax season. Availability for peak periods and weekends is expected.

Qualifications

• Experience in a service-oriented environment.
• Strong communication skills, including explaining information clearly.
• Ability to identify solutions and solve problems.
• Comfort using digital tools and systems including AI tools.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support.
• Explain tax information clearly and provide recommendations.
• Identify tax savings opportunities and recommend relevant products and services.
• Address questions or unique situations with guidance and resources.
• Build strong client relationships and support office priorities.

Skills

Customer service

Communication

Problem solving

Digital tools (AI)

Education

Bachelor’s degree (preferred)

High school diploma / GED

Tools

Copilot

ChatGPT

Job description

H&R Block, Inc. is hiring a seasonal Tax Associate to work in-person at a local tax office. You will meet with clients, gather information, prepare tax returns with training, and explain tax details clearly. The role emphasizes customer service, problem solving, and leveraging digital tools to support clients.

No prior tax experience is required; training is provided, and earnings are hourly with potential growth during tax season. Availability for peak periods and weekends is expected.