Seasonal Tax Associate — Client-Facing & Flexible Hours

H&R Block; Madison (MS); On-site; USD 21,000 - 34,000; Part time

Job summary

H&R Block in Mississippi is seeking a seasonal Tax Associate to meet with clients, gather information, and prepare tax returns with training from experienced teammates. You will explain complex tax information clearly and identify savings opportunities in a supportive, client-focused office environment.

This in-person role offers a competitive hourly rate and opportunities to grow as tax knowledge increases.

Qualifications

• Completion of HR Block training prerequisites or equivalent customer-service experience.
• Experience interacting with customers in a service-oriented environment.
• Ability to explain tax information clearly and ask questions to understand needs.
• Comfort using AI-based tools like Copilot and ChatGPT.
• High school diploma or GED (or equivalent).
• Bachelor’s degree in accounting, finance, or related field preferred.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Address client questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork and a client-first approach.

Skills

Customer service experience

Strong communication skills

Problem-solving

Digital tools proficiency

Team collaboration

Education

High school diploma / GED/ equivalent

Bachelor’s degree in accounting, finance, or related field

Tools

Copilot & ChatGPT

Job description

H&R Block in Mississippi is seeking a seasonal Tax Associate to meet with clients, gather information, and prepare tax returns with training from experienced teammates. You will explain complex tax information clearly and identify savings opportunities in a supportive, client-focused office environment.

This in-person role offers a competitive hourly rate and opportunities to grow as tax knowledge increases.