Seasonal Tax Associate: Client-Centric Returns & Guidance

H&R Block; Pine Hill (NJ); On-site; USD 22,000 - 27,000; Part time

Benefits offered by this job

Medical and prescription coverage

401(k) plan

Employee Assistance Program

Fitness center programs

Associate discount program

Business Travel Accident Insurance

Associate Tax Prep benefit

Job summary

H&R Block is seeking a seasonal Tax Associate to work in-person at a local tax office. You’ll meet with clients, gather information, and prepare tax returns with training and support from experienced teammates. You’ll explain tax information clearly, identify savings opportunities, and provide recommendations in a client-friendly way.

Role emphasizes teamwork and building strong client relationships. Begin your tax and client-services career with no prior tax experience required, earning a

Qualifications

• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT.
• High school diploma or GED or equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations clients can understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork and a client-first approach.

Skills

Customer service experience

Strong communication skills

Problem-solving skills

Experience with AI tools (Copilot/Chat

Education

High school diploma / GED/ equivalent

Bachelor’s degree in accounting/finance (preferred)

Tools

Copilot

ChatGPT

Job description

H&R Block is seeking a seasonal Tax Associate to work in-person at a local tax office. You’ll meet with clients, gather information, and prepare tax returns with training and support from experienced teammates. You’ll explain tax information clearly, identify savings opportunities, and provide recommendations in a client-friendly way.

Role emphasizes teamwork and building strong client relationships. Begin your tax and client-services career with no prior tax experience required, earning a