Seasonal Tax Associate: Client-Focused Prep & Guidance

H&R Block; Brookneal (VA); On-site; USD 20,000 - 25,000; Full time

Job summary

H&R Block is hiring a seasonal Tax Associate who will work in-person at a local tax office. You’ll meet with clients, gather information, prepare tax returns with training, and advise on tax-saving opportunities while building strong client relationships.

No prior tax experience required; you’ll earn a competitive hourly rate with training and growth opportunities. You’ll gain hands-on experience in tax preparation and client services, with support from experienced teammates and a focus on

Qualifications

• Successful completion of the H&R Block Income Tax Course or equivalent training.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills and ability to explain information clearly.
• Problem-solving skills and ability to organize information.
• Comfort using digital tools and systems, including AI-based tools.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from teammates.
• Explain tax information clearly and provide client-friendly recommendations.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving to analyze client information and address questions with guidance.
• Build strong client relationships and support office priorities through teamwork.

Skills

Customer service experience

Communication skills

Problem-solving

Digital tools experience

Education

High school diploma or GED

Bachelor’s degree (accounting/finance or related)

Tools

Copilot

ChatGPT

Job description

H&R Block is hiring a seasonal Tax Associate who will work in-person at a local tax office. You’ll meet with clients, gather information, prepare tax returns with training, and advise on tax-saving opportunities while building strong client relationships.

No prior tax experience required; you’ll earn a competitive hourly rate with training and growth opportunities. You’ll gain hands-on experience in tax preparation and client services, with support from experienced teammates and a focus on