Seasonal Support Worker

The Salvation Army; Newport News (VA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Opportunities for growth

Job summary

The Salvation Army in Newport News, VA is seeking a Seasonal Support Worker to assist Angel Tree programs. Responsibilities include scheduling appointments, interviewing clients, determining eligibility, and entering data into the Angel Tree database.

You may assist with vehicle trips, donations handling, and warehouse tasks during peak periods. Applicants should have a high school diploma or GED and at least two years of experience in material handling or a comparable background.

Qualifications

• High school diploma or GED.
• Two years of experience in receiving, storing, loading and unloading materials.
• Any equivalent combination of training and experience.

Responsibilities

• Answer phones, schedule appointments, interview clients, and determine eligibility for Angel Tree assistance.
• Enter client intake data accurately into the Angel Tree database.
• Assist with Angel Tree distribution, check-ins, and transport of items.
• Safely operate Salvation Army vehicles when required for pickups or deliveries.
• Help sort, move, and warehouse items; participate in setup and breakdown of events.
• Support canned food, coat, and toy drives and engage with donors professionally.

Skills

Interviewing clients

Scheduling appointments

Data entry

Education

High school diploma or GED

Tools

Angel Tree database

Job description

Schedule/Hours: Seasonal schedule; specific days, hours, and weekly hours may vary.This position is responsible for:Under the general supervision of the Corps Officer, the Seasonal Support Worker provides social service assistance to clients seeking Angel Tree assistance by scheduling appointments, interviewing clients, determining eligibility, and performing accurate and complete computer data entry. The position may also staff Angel Tree stations at area locations during peak hours, assist with sorting and moving donations and other materials into the warehouse, assist with warehouse setup and breakdown, and drive Salvation Army vehicles as needed to pick up and/or drop off kettle workers.Key Responsibilities:Answers telephones, schedules appointments, greets and interviews clients, determines eligibility for Angel Tree assistance based on program guidelines, and maintains confidentiality of client information.Accurately enters client intake information into the Angel Tree database and receives and checks in clients during Angel Tree distribution week; assists clients with receiving and transporting Angel Tree items.Safely operates Salvation Army vehicles, as needed, to pick up or deliver donations, goods, employees, volunteers, and kettle workers in accordance with driver eligibility requirements.Assists with loading, unloading, sorting, moving, and placing donated items; helps maintain an orderly warehouse and assists with warehouse setup and breakdown.Assists with canned food, coat, and toy drives and other seasonal operations while interacting courteously and professionally with the public and Salvation Army donors.Physical Requirements and Working Conditions:Ability to meet attendance requirements and to read, write, and communicate in the English language.Ability to lift and carry and/or push and pull light materials, supplies, or equipment weighing less than 25 lbs., including boxes of materials and donations.Light mobility duties are performed through a combination of standing, walking, and sitting.Ability to load, unload, secure, and protect goods and to set up and break down materials at events.Employee Benefits: Opportunities for growth.High school diploma or G.E.D.; ANDTwo years of experience in receiving, storing, loading, and unloading materials; ORAny equivalent combination of training and experience which provides the required knowledge, skills, and abilities.Licenses and Certifications:Valid driver's license and the ability to pass The Salvation Army's driver eligibility requirements needed to drive Salvation Army vehicles.Equal Opportunity Employer: Veterans | Disabled