Seasonal Style Specialist

Gap Inc; United States; On-site; USD 18,000 - 23,000; Full time

Job summary

Gap Inc. is seeking a Customer Service Associate to greet customers, answer questions, and help them find merchandise across our styling and fit. You will explain current promotions and loyalty programs, and ensure a smooth shopping experience through knowledgeable service and brand storytelling.

You will use product expertise to inspire outfits, support sales floor operations, and adapt to omni-channel offerings to keep the customer journey seamless while building brand loyalty every day.

Qualifications

• Must demonstrate strong customer service skills and ability to assist customers quickly
• Excellent communication skills and comfortable using technology with customers
• Problem solving and a proactive approach to continuous improvement
• Ability to work with team members to meet store goals
• Willingness to learn procedures through on-the-job training

Responsibilities

• Acknowledge and assist customers; locate merchandise efficiently
• Offer style and outfit suggestions to customers using displays for inspiration
• Promote loyalty programs and educate customers about benefits
• Leverage omni-channel offerings to deliver a seamless shopping experience
• Support sales floor, fitting rooms, checkout, and back-of-house processes as needed
• Be courteous and responsive to internal and external requests
• Exchange and verify job-related information to provide support

Skills

Customer service

Effective communicator

Problem solving

Team collaboration

Tech savvy

Job description

Gap Inc. is seeking a Customer Service Associate to greet customers, answer questions, and help them find merchandise across our styling and fit. You will explain current promotions and loyalty programs, and ensure a smooth shopping experience through knowledgeable service and brand storytelling.

You will use product expertise to inspire outfits, support sales floor operations, and adapt to omni-channel offerings to keep the customer journey seamless while building brand loyalty every day.