Seasonal Style & Customer Experience Pro

H&M; Folsom (CA); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Employee discount

Job summary

H&M is seeking a Sales Advisor to deliver outstanding customer service, guide shoppers through the store experience, and apply fashion knowledge to recommend products. You will promote our Hello Member loyalty app and sustainability initiatives while maintaining garment care and store presentation.

You will be part of a dynamic team, supporting stock, replenishment, and daily store operations in a fast-paced retail environment.

Qualifications

• Excellent customer service and communication with customers.
• Ability to upsell and promote products and loyalty apps.
• Strong fashion knowledge and trend awareness.
• Team player with a proactive attitude.

Responsibilities

• Provide excellent customer service and guide customers through the store experience.
• Actively promote the Hello Member loyalty app and sustainability initiatives.
• Maintain garment care, presentation and clean store/back-of-house areas.
• Support with stocking, replenishment, opening/closing and visual merchandising.

Skills

Customer service

Sales experience

Communication

Fashion knowledge

Job description

H&M is seeking a Sales Advisor to deliver outstanding customer service, guide shoppers through the store experience, and apply fashion knowledge to recommend products. You will promote our Hello Member loyalty app and sustainability initiatives while maintaining garment care and store presentation.

You will be part of a dynamic team, supporting stock, replenishment, and daily store operations in a fast-paced retail environment.