Seasonal Style & Customer Experience Associate

Gap; Birch Run (MI); On-site; USD 17,908 - 23,419; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

Retirement plan (401k)

Stock purchase plan

Insurance (medical/dental/vision)

Job summary

Gap Inc. is seeking a Brand Associate to bring our optimistic American style to life for customers in-store. You will educate customers on product, assist with purchases, and provide remarkable service that drives loyalty and sales across omnichannel channels.

You will collaborate with the leadership team, work on the sales floor, fitting room, and cash wrap, and contribute to a fast-paced environment with a focus on customer satisfaction and store goals.

Qualifications

• Excellent customer service and friendly attitude.
• Strong communication with customers and team members.
• Knowledge of retail products and store operations.
• Ability to work effectively in a team.
• Willingness to adapt to varying schedules and busy periods.
• Comfortable using retail technology and POS systems.

Responsibilities

• Provide excellent customer service and educate customers about loyalty programs.
• Engage with customers to drive sales using suggestive selling.
• Enhance experience through omnichannel offerings.
• Meet personal and store goals and contribute to team targets.
• Support sales floor, fitting room, cash wrap and back-of-house as needed.
• Maintain a neat, organized work area and handle interactions professionally.
• Follow operational processes accurately and efficiently.

Skills

Customer service

Communication

Retail knowledge

Teamwork

Flexibility

Tech literacy

Tools

POS systems

Job description

Gap Inc. is seeking a Brand Associate to bring our optimistic American style to life for customers in-store. You will educate customers on product, assist with purchases, and provide remarkable service that drives loyalty and sales across omnichannel channels.

You will collaborate with the leadership team, work on the sales floor, fitting room, and cash wrap, and contribute to a fast-paced environment with a focus on customer satisfaction and store goals.