Seasonal Store Lead: Elevate Customer Experience

Squishable.com, Inc.; Skokie (IL); Presencial; USD 19.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fun workplace

Career growth

Employee discounts

Descripción de la vacante

Squishable.com, Inc. is seeking a Seasonal Retail Sales Lead to support holiday operations and drive store performance at Westfield Old Orchard.

You will assist the Store Manager in delivering a fun, welcoming customer experience and lead sales floor activities during peak periods. The role emphasizes strong communication, adaptability, and a passion for creating an engaging Squishable shopping atmosphere for guests during the busy season.

Formación

• 1+ year of retail, customer service, or leadership experience in a fast-paced environment preferred.
• Passion for people and creating a fun, welcoming customer experience.
• Strong communication and organizational skills with the ability to stay positive and flexible during busy periods.
• Team player who can motivate others, take initiative, and jump in wherever needed.
• Comfortable receiving and providing feedback and helping keep the team focused on shared goals.
• Must have flexible availability throughout the holiday season, including evenings, weekends, and holidays.
• Able to lift and move cartons weighing up to 25 lbs.
• Must be 18 years of age or older.

Responsabilidades

• Supports the Store Manager in delivering a fun, welcoming, and efficient customer experience during the busy holiday season
• Helps lead the sales floor during peak periods, keeping the team focused on customer service and sales goals
• Drives holiday sales through customer engagement, product recommendations, and strong knowledge of Squishable products
• Supports seasonal promotions, merchandising, replenishment, and maintaining an organized, well-stocked sales floor
• Helps manage customer flow and resolves concerns with a positive, solution-oriented approach
• Provides day-to-day direction and support to team members and jumps in wherever needed during busy periods
• Supports opening, closing, and keyholder responsibilities, as assigned

Conocimientos

Retail leadership

Customer service

Communication

Team motivation

Feedback receptiveness

Flexibility

Lift up to 25 lbs

18+ years old

Descripción del empleo

Squishable.com, Inc. is seeking a Seasonal Retail Sales Lead to support holiday operations and drive store performance at Westfield Old Orchard.

You will assist the Store Manager in delivering a fun, welcoming customer experience and lead sales floor activities during peak periods. The role emphasizes strong communication, adaptability, and a passion for creating an engaging Squishable shopping atmosphere for guests during the busy season.