Seasonal Stockroom Operations & Customer Service Associate

Kohl's; Lancaster (OH); On-site; USD 17,000 - 19,000; Full time

Job summary

Kohl's is hiring in Lancaster, OH for a role focused on delivering excellent customer service and ensuring smooth store operations. You will handle freight, replenishment, and omni-channel processes, while helping customers and teammates maintain Kohl's standards.

Role emphasizes flexibility across days, nights, weekends, and holidays, with pay starting at $13.00 per hour. No prior retail experience is required, and the team-support environment encourages growth and training.

Qualifications

• Excellent customer service and ability to multi-task with attention to detail.
• Verbal and written communication and interpersonal skills.
• Must be 16 years of age or older.
• Flexible availability including days, nights, weekends, and holidays.

Responsibilities

• Receive and process product, including unloading truck shipments and execute stockroom operations and omni channel fulfillment.
• Replenish the sales floor as necessary based on sell through and seasonal changes.
• Engage customers by greeting them and offering assistance with products and services.
• Execute all product protection standards.
• Participate in the training process for new hires on Kohl’s brand standards, product knowledge, inventory procedures, productivity standards, tools and resources and as directed by store leadership.

Skills

Customer service

Multi-tasking

Communication skills

Attention to detail

Flexible availability

Job description

Kohl's is hiring in Lancaster, OH for a role focused on delivering excellent customer service and ensuring smooth store operations. You will handle freight, replenishment, and omni-channel processes, while helping customers and teammates maintain Kohl's standards.

Role emphasizes flexibility across days, nights, weekends, and holidays, with pay starting at $13.00 per hour. No prior retail experience is required, and the team-support environment encourages growth and training.