Seasonal Stockroom & Customer Service Associate

Kohl's; Belton (MO); On-site; USD 17,047 - 24,280; Full time

Job summary

Kohl's is hiring a customer-focused associate to deliver outstanding service and support store operations. You will process shipments, stock the floor, and assist customers in choosing products and services. Training on Kohl’s standards and processes will be provided by store leadership.

The role emphasizes friendly engagement with shoppers, adherence to safety and inventory procedures, and flexible availability including weekends and holidays. 16+ years old required.

Qualifications

• Excellent customer service skills and ability to multi-task.
• Verbal and written communication ability.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability including days, nights, weekends, and holidays.

Responsibilities

• Receive and process product, including unloading truck shipments and execute stockroom operations and omni channel fulfillment.
• Replenish the sales floor as necessary based on sell through and seasonal changes.
• Engage customers by greeting them and offering assistance with products and services.
• Execute all product protection standards.
• Participate in the training process for new hires on Kohl’s brand standards, product knowledge, inventory procedures, productivity standards, tools and resources and as directed by store leadership

Skills

Customer service

Multi-tasking

Communication

Attention to detail

Flexible schedule

Problem solving

Job description

Kohl's is hiring a customer-focused associate to deliver outstanding service and support store operations. You will process shipments, stock the floor, and assist customers in choosing products and services. Training on Kohl’s standards and processes will be provided by store leadership.

The role emphasizes friendly engagement with shoppers, adherence to safety and inventory procedures, and flexible availability including weekends and holidays. 16+ years old required.