Seasonal Stockroom & Customer Service Associate

Kohl's; Fayetteville (NC); On-site; USD 15,000 - 21,000; Full time

Job summary

Kohl's is seeking a store associate to deliver excellent customer service while ensuring smooth store operations. You will handle freight, replenishment, and omni-channel processes with a strong focus on accuracy and customer care.

You will greet customers, assist with products and services, maintain product protection standards, and participate in training to learn Kohl's procedures, inventory controls, and performance expectations. Must be 16+ and available on flexible hours.

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.

Responsibilities

• Receive and process product, including unloading truck shipments and execute stockroom operations and omni channel fulfillment
• Replenish the sales floor as necessary based on sell through and seasonal changes
• Engage customers by greeting them and offering assistance with products and services
• Execute all product protection standards
• Participate in the training process for new hires on Kohl's brand standards, product knowledge, inventory procedures, productivity standards, tools and resources and as directed by store leadership

Skills

Customer service

Communication

No retail experience required

Age 16+

Flexible schedule

Job description

Kohl's is seeking a store associate to deliver excellent customer service while ensuring smooth store operations. You will handle freight, replenishment, and omni-channel processes with a strong focus on accuracy and customer care.

You will greet customers, assist with products and services, maintain product protection standards, and participate in training to learn Kohl's procedures, inventory controls, and performance expectations. Must be 16+ and available on flexible hours.