Seasonal Sales Associate - Flexible Hours & Fun

Five Below Inc; Ponca City (OK); On-site; USD 12,000 - 18,000; Full time

Job summary

Five Below is seeking a retail associate to greet customers, provide product knowledge, and process transactions in a fast-paced store environment. You will support promotions, assist with restocking, and help resolve customer concerns to ensure a positive shopping experience.

The role requires a friendly communicator who can work a flexible schedule, including days, evenings, weekends, and potentially overnight shifts.

Qualifications

• Greet customers and assist promptly with a friendly, helpful attitude.
• Communicate product knowledge and suggestions to meet customer needs.
• Handle cash register operations and basic tech devices.
• Maintain professionalism when addressing customer concerns and inquiries.
• Collaborate with team to achieve store goals and support promotions.

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations. Engage in suggestive selling while staying informed on product availability.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Skills

Customer service

Communication

Cash handling

Technology proficiency

Teamwork

Job description

Five Below is seeking a retail associate to greet customers, provide product knowledge, and process transactions in a fast-paced store environment. You will support promotions, assist with restocking, and help resolve customer concerns to ensure a positive shopping experience.

The role requires a friendly communicator who can work a flexible schedule, including days, evenings, weekends, and potentially overnight shifts.