Seasonal Stock & Customer Service Associate

Kohl's; Mason City (IA); On-site; USD 15,000 - 21,000; Full time

Job summary

Kohl's is seeking an associate to deliver excellent customer service and ensure efficient store operations, including freight processing and omni-channel fulfillment. You will greet customers, assist with products and services, and help maintain stockroom and floor standards.

Role requires flexible scheduling; pay starts at $13.00 per hour. No prior retail experience is required, and applicants must be 16 or older. Training on Kohl's brand standards and procedures is provided.

Qualifications

• Excellent customer service with attention to detail.
• Verbal and written communication with interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability including days, nights, weekends and holidays.

Responsibilities

• Receive and process product, unload truck shipments, and manage stockroom operations.
• Replenish the sales floor based on sell-through and seasonal changes.
• Greet customers and assist with products and services.
• Execute all product protection standards.
• Support training for new hires on Kohl's brand standards and inventory procedures.

Skills

Customer service

Communication

No experience required

Age 16+

Flexible schedule

Job description

Kohl's is seeking an associate to deliver excellent customer service and ensure efficient store operations, including freight processing and omni-channel fulfillment. You will greet customers, assist with products and services, and help maintain stockroom and floor standards.

Role requires flexible scheduling; pay starts at $13.00 per hour. No prior retail experience is required, and applicants must be 16 or older. Training on Kohl's brand standards and procedures is provided.