Seasonal Stock & Customer Service Associate

FashionUnited; Columbus (OH); On-site; USD 24,000 - 32,000; Full time

Job summary

Kohl's in Columbus, OH is seeking an associate to deliver outstanding customer service and execute store operations. You will handle freight, replenishment and omni-channel fulfillment, greeting customers and assisting with products and services.

Responsibilities include stocking, training new hires on brand standards, inventory procedures and safety policies, while collaborating with teams to meet goals. Flexible scheduling includes days, nights, weekends, and holidays.

Qualifications

• Excellent customer service and multitasking abilities.
• Strong verbal and written communication.
• Must be 16 years of age or older.
• Flexible availability including days, nights, weekends, and holidays.

Responsibilities

• Receive and process product, including unloading truck shipments and execute stockroom operations and omni channel fulfillment.
• Replenish the sales floor as necessary based on sell through and seasonal changes.
• Engage customers by greeting them and offering assistance with products and services.
• Execute all product protection standards.
• Participate in the training process for new hires on Kohl's brand standards, product knowledge, inventory procedures, productivity standards, tools and resources and as directed by store leadership.
• Act with integrity, honesty and foster teamwork in an engaged and inclusive culture.
• Exercise good judgment and discernment when making decisions; take appropriate partners as needed.
• Demonstrate a customer service mindset, anticipate customer needs and resolve issues.
• Support point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience.
• Meet or exceed individual goals (e.g., productivity, credit, loyalty).
• Accomplish multiple tasks within established timeframes.
• Follow company policies, procedures, standards and guidelines.
• Maintain adherence to company safety policies for the safety of all associates and customers.
• Receive, understand and respond to direction from supervisors/managers and other company personnel.
• Other responsibilities as assigned

Skills

Excellent customer service

Multi-tasking with attention to detail

Verbal/written communication

Flexible availability

Job description

Kohl's in Columbus, OH is seeking an associate to deliver outstanding customer service and execute store operations. You will handle freight, replenishment and omni-channel fulfillment, greeting customers and assisting with products and services.

Responsibilities include stocking, training new hires on brand standards, inventory procedures and safety policies, while collaborating with teams to meet goals. Flexible scheduling includes days, nights, weekends, and holidays.