Seasonal Stockroom & Omni-Channel Operations Associate

Kohl's; Columbus (OH); Presencial; USD 18.000 - 21.000; Jornada completa

Descripción de la vacante

Kohl's in Columbus, OH is hiring a store associate to deliver excellent customer service and keep store operations running smoothly. You will process freight, restock, and support omni-channel fulfillment while greeting customers and guiding them to products.

You will learn Kohl's brand standards, inventory procedures, and productivity expectations as part of a team that values integrity, teamwork, and a positive shopping experience.

Formación

• Excellent customer service skills with attention to detail
• Ability to multi-task in a fast-paced retail environment
• Verbal and written communication and interpersonal skills
• No retail experience required
• Flexible availability including days, nights, weekends and holidays

Responsabilidades

• Receive and process product, including unloading truck shipments and execute stockroom operations and omni channel fulfillment
• Replenish the sales floor as necessary based on sell through and seasonal changes
• Engage customers by greeting them and offering assistance with products and services
• Execute all product protection standards
• Participate in the training process for new hires on Kohl's brand standards, product knowledge, inventory procedures, productivity standards, tools and resources and as directed by store leadership
• Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture
• Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
• Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues
• Supporting point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience
• Meeting or exceeding individual goals (e.g., productivity, credit, loyalty)
• Accomplishing multiple tasks within established timeframes
• Following company policies, procedures, standards and guidelines
• Maintaining adherence to company safety policies for the safety of all associates and customers
• Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel
• Other responsibilities as assigned

Conocimientos

Excellent customer service

Multi-tasking

Verbal/written communication

No retail experience required

Flexible availability

Descripción del empleo

Kohl's in Columbus, OH is hiring a store associate to deliver excellent customer service and keep store operations running smoothly. You will process freight, restock, and support omni-channel fulfillment while greeting customers and guiding them to products.

You will learn Kohl's brand standards, inventory procedures, and productivity expectations as part of a team that values integrity, teamwork, and a positive shopping experience.