Seasonal Stock & Customer Service Associate

FashionUnited; Grafton (WV); On-site; USD 22,000 - 30,000; Full time

Job summary

Kohl's is seeking an associate to deliver excellent customer service and ensure store operations run smoothly. You will process freight, replenishment, and omni-channel fulfillment, while greeting customers and assisting with products and services.

The role emphasizes teamwork, integrity, and adherence to safety policies, with flexible scheduling including nights, weekends, and holidays. Prior retail experience is a plus.

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal and written communication and interpersonal skills.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends and holidays.

Responsibilities

• Receive and process product, including unloading truck shipments and execute stockroom operations and omni channel fulfillment.
• Replenish the sales floor as necessary based on sell through and seasonal changes.
• Engage customers by greeting them and offering assistance with products and services.
• Execute all product protection standards.
• Support point of sale and customer service departments to deliver speed of service transactions and a compelling experience.
• Meet or exceed individual goals such as productivity and loyalty.

Skills

Customer service

Communication skills

Age 16+

Flexible scheduling

Job description

Kohl's is seeking an associate to deliver excellent customer service and ensure store operations run smoothly. You will process freight, replenishment, and omni-channel fulfillment, while greeting customers and assisting with products and services.

The role emphasizes teamwork, integrity, and adherence to safety policies, with flexible scheduling including nights, weekends, and holidays. Prior retail experience is a plus.