Seasonal Stock & Customer Service Associate

Kohl's; Carbondale (IL); On-site; USD 20,664 - 30,307; Full time

Job summary

Kohl’s in Carbondale, IL is seeking an associate who delivers excellent customer service and supports store operations, including freight processing, replenishment, and omni‑channel fulfillment.

You will greet customers, assist with products, follow safety and brand standards, and participate in training for new hires. Flexible availability including days, nights, weekends, and holidays is required.

Qualifications

• Excellent customer service skills with strong attention to detail.
• Clear verbal and written communication and interpersonal abilities.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability including days, nights, weekends, and holidays.

Responsibilities

• Receive and process product, unload shipments, stockroom operations and omni-channel fulfillment.
• Replenish the sales floor based on sell-through and seasonal changes.
• Greet customers and offer assistance with products and services.
• Enforce product protection standards.
• Train new hires on brand standards, product knowledge and inventory procedures.

Skills

Customer service

Communication skills

Multitasking

Attention to detail

Job description

Kohl’s in Carbondale, IL is seeking an associate who delivers excellent customer service and supports store operations, including freight processing, replenishment, and omni‑channel fulfillment.

You will greet customers, assist with products, follow safety and brand standards, and participate in training for new hires. Flexible availability including days, nights, weekends, and holidays is required.