Seasonal Fulfillment & Customer Service Associate

Kohl's; Homewood (IL); On-site; USD 20,664 - 28,929; Full time

Benefits offered by this job

Health insurance

401k/Retirement benefits

Employee discount

Life Insurance

Job summary

Kohl’s in Homewood, IL is seeking an associate to deliver excellent customer service and execute store operations. You will process freight, replenish stock, and support omni-channel fulfillment to keep customers moving.

The role emphasizes greeting customers, assisting with products, and upholding safety and brand standards. A flexible schedule including days, nights, weekends, and holidays is required; no prior retail experience is necessary.

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.

Responsibilities

• Receive and process product, including unloading truck shipments and execute stockroom operations and omni channel fulfillment
• Replenish the sales floor as necessary based on sell‑through and seasonal changes
• Engage customers by greeting them and offering assistance with products and services
• Execute all product protection standards
• Participate in the training process for new hires on Kohl’s brand standards, product knowledge, inventory procedures, productivity standards, tools and resources and as directed by store leadership

Skills

Customer service

Multi-tasking

Attention to detail

Communication

Teamwork

Flexible schedule

Job description

Kohl’s in Homewood, IL is seeking an associate to deliver excellent customer service and execute store operations. You will process freight, replenish stock, and support omni-channel fulfillment to keep customers moving.

The role emphasizes greeting customers, assisting with products, and upholding safety and brand standards. A flexible schedule including days, nights, weekends, and holidays is required; no prior retail experience is necessary.