Seasonal Stock & Customer Service Associate

Five Below; Burlington (MA); On-site; USD 18,000 - 25,000; Part time

Job summary

Five Below is hiring for an associate role focused on delivering a high-energy, customer-centric shopping experience. You will greet customers, understand their needs, and guide them to merchandise while promoting current events and sales.

You will resolve concerns, assist with restocking, and collaborate with teammates to achieve store goals in a fast-paced environment. Applicants must be comfortable with basic technology and able to work varied shifts.

Qualifications

• Must be at least 16 years old.
• Ability to learn to operate store technology (cash register, handheld devices).
• Willing and able to work flexible schedules including weekends.

Responsibilities

• Greet and assist customers promptly and professionally.
• Assess customer needs, share product knowledge, and offer recommendations.
• Promote store events, promotions, and activities to drive sales.
• Resolve customer concerns and offer solutions, aiming to turn returns into exchanges when possible.
• Communicate merchandise needs and feedback to management.
• Collaborate with team to meet store objectives and maintain a WOW customer experience.

Skills

Communication

Customer service

Flexibility

Technology literacy

Tools

Cash register

Hand-held devices

Job description

Five Below is hiring for an associate role focused on delivering a high-energy, customer-centric shopping experience. You will greet customers, understand their needs, and guide them to merchandise while promoting current events and sales.

You will resolve concerns, assist with restocking, and collaborate with teammates to achieve store goals in a fast-paced environment. Applicants must be comfortable with basic technology and able to work varied shifts.