Seasonal Stock & Customer Service Associate

Five Below; Browns Corner (MA); On-site; USD 17,000 - 24,000; Part time

Job summary

Five Below is seeking a part-time sales associate to greet customers, answer questions, and guide them to merchandise with friendly, energetic service. You will learn product details, assist with promotions, and support a fast-paced team in a high-energy setting.

Excellent communication and comfort with technology are essential. The role involves frequent interactions on the sales floor, stocking, and assisting customers with purchases and returns when needed.

Qualifications

• At least 16 years old.
• Able to work a flexible schedule.
• Good communicator with customers.
• Comfortable with technology and learning on the job.
• Ability to learn procedural knowledge via on-the-job training.

Responsibilities

• Greet and assist customers promptly and provide assistance to multiple customers.
• Understand and meet customer needs with product knowledge and recommendations.
• Engage in suggestive selling while staying informed on product availability.
• Promote store events and promotions to enhance the shopping experience and drive sales.
• Resolve customer concerns and offer alternatives, aiming to turn returns into exchanges when possible.
• Communicate needs to management about merchandise, stock, and customer feedback.
• Support team and company goals by collaborating with colleagues to achieve objectives.

Skills

Customer service

Communication

Teamwork

Tech literacy

Problem solving

Flexible schedule

Education

High school education or student

Tools

Cash registers

Point-of-sale systems

Mobile devices

Job description

Five Below is seeking a part-time sales associate to greet customers, answer questions, and guide them to merchandise with friendly, energetic service. You will learn product details, assist with promotions, and support a fast-paced team in a high-energy setting.

Excellent communication and comfort with technology are essential. The role involves frequent interactions on the sales floor, stocking, and assisting customers with purchases and returns when needed.