Seasonal Retail Associate — Flexible Hours & Fun Culture

Five Below Inc; Conroe (TX); On-site; USD 13,000 - 18,000; Full time

Benefits offered by this job

Health coverage

Wellness program

Job summary

Five Below is seeking team members to greet customers, share product knowledge, and promote events in a fast-paced store environment. You’ll handle transactions, assist shoppers, and contribute to a positive experience through teamwork and excellent service.

You’ll participate in restocking and promotions, learn procedures on the job, and adapt to flexible hours including evenings and weekends. This hourly role offers growth and a vibrant, energetic workplace.

Qualifications

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology (computers, cash registers, hand-held and mobile devices).
• Good communicator who can engage with customers.
• Able to handle customer interactions courteously and professionally.
• Able to learn procedural knowledge through on-the-job training.

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations. Engage in suggestive selling while staying informed on product availability.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Skills

Customer service

Communication

Technology literacy

Flexible schedule

Cash handling

Team player

Tools

Cash register

POS system

Hand-held devices

Job description

Five Below is seeking team members to greet customers, share product knowledge, and promote events in a fast-paced store environment. You’ll handle transactions, assist shoppers, and contribute to a positive experience through teamwork and excellent service.

You’ll participate in restocking and promotions, learn procedures on the job, and adapt to flexible hours including evenings and weekends. This hourly role offers growth and a vibrant, energetic workplace.