Seasonal Spanish-Speaking Support Agent (Remote)

HealthSherpa; Only (TN); On-site; USD 20,457 - 29,136; Part time

Benefits offered by this job

Overtime opportunities

Paid training

Monthly internet stipend

Computer and equipment for the role

Job summary

HealthSherpa is seeking individuals for a remote Agent Support role. The position is a seasonal contract aimed at providing troubleshooting assistance to insurance agents enrolling clients in health coverage. Ideal candidates need to be bilingual in Spanish and possess previous customer service experience.

This role offers an hourly wage of $18 for bilingual employees, plus additional benefits such as paid training and a monthly internet stipend. HealthSherpa values diversity and inclusion, welcoming applicants from all backgrounds.

Qualifications

• Experience in providing detailed troubleshooting assistance.
• Strong interpersonal and customer service skills.
• Ability to work in a remote environment with a dedicated workspace.

Responsibilities

• Take calls from insurance agents to assist with enrollment.
• Help troubleshoot the platform and answer queries.
• Follow support protocols to balance efficiency and empathy.

Skills

Fluency in spoken and written Spanish

Customer service experience

Collaboration and multitasking abilities

Education

3+ years of combined education, work, or volunteer experience

Job description

HealthSherpa is seeking individuals for a remote Agent Support role. The position is a seasonal contract aimed at providing troubleshooting assistance to insurance agents enrolling clients in health coverage. Ideal candidates need to be bilingual in Spanish and possess previous customer service experience.

This role offers an hourly wage of $18 for bilingual employees, plus additional benefits such as paid training and a monthly internet stipend. HealthSherpa values diversity and inclusion, welcoming applicants from all backgrounds.