Seasonal Skincare Experience Advocate

Lush Handmade Cosmetics; Las Vegas (NV); Vor Ort; USD 19.000 - 22.000; Teilzeit

Zusammenfassung

Lush Handmade Cosmetics in Las Vegas seeks Seasonal Ambassadors to provide expert product knowledge and exceptional customer consultations. You will drive sales, deliver world-class experiences, and educate customers on our values—from ethical sourcing to vegan formulations—while building a vibrant shop atmosphere.

The role emphasizes flexible scheduling, including evenings and weekends, and a passion for skincare and natural beauty.

Qualifikationen

• Excellent customer service skills.
• Flexibility to adapt to changing situations and priorities in a fast-paced environment.
• Knowledge and passion for skincare, natural beauty, and ethical business.
• Flexible schedule to accommodate store needs, including evenings, weekends, and holidays.
• Experience with consultation-based customer service models (preferred).
• Strong problem-solving skills to address issues that arise in day-to-day operations (preferred).
• Experience working in a team environment (preferred).
• Experience working in skincare or cosmetics (preferred).
• Experience in cross cultural collaboration and DEIB or social justice training (preferred).
• Fluency in Spanish, French, or other languages (preferred).

Aufgaben

• Driving Sales: Utilize StoreForce dashboard results and seek feedback to exceed sales goals. Take ownership of your results and actively work to grow your contribution to the store’s overall sales.
• Customer Experience: Consistently deliver a world-class customer experience to every customer who walks through our doors. Connect with customers and identify their needs by listening attentively and asking open-ended questions. Show off our amazing products by demonstrating their unique benefits and features. Seek opportunities to make customers' day and leave the world Lusher than we found it.
• Building the Brand: Educate customers on our brand values including our stance on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging. Expertly articulate these values in the shop and through community engagement by hosting store parties and other initiatives that help bring in more traffic. Spread the word about what makes Lush unique, and inspire others to join us in making a positive impact on the world!
• Product Passion: Continually expand your product knowledge with ongoing learning and diving deep into all things Lush. Stay up-to-date on our products, ingredients, and unique benefits to confidently and consistently make informed product recommendations for every customer's needs.

Kenntnisse

Customer service

Flexibility

Skincare knowledge

Multilingual (Spanish/French)

Jobbeschreibung

Lush Handmade Cosmetics in Las Vegas seeks Seasonal Ambassadors to provide expert product knowledge and exceptional customer consultations. You will drive sales, deliver world-class experiences, and educate customers on our values—from ethical sourcing to vegan formulations—while building a vibrant shop atmosphere.

The role emphasizes flexible scheduling, including evenings and weekends, and a passion for skincare and natural beauty.