Seasonal Ski Shop Lead — Mountain Ops

Alterra Mountain Company; Mammoth (AZ); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Mammoth Employee Pass

Monthly friends and family passes

Ability to ski everyday

Discounted access to 500+ brands

Discounted Rossignol/Dynastar/Lange

Job summary

Ski Butlers is seeking a team leader for the Mammoth Lakes location this winter season. You will uphold our customer service standards and manage day-to-day shop operations, ensuring a smooth flow between shifts and deliveries.

Responsibilities include opening/closing, leading meetings, coordinating routes, and coordinating with technicians. Weekend and holiday work are required; a valid US driver’s license and the ability to lift up to 80 lbs are necessary.

Qualifications

• Weekend/holiday work required.
• Valid US Driver's License.
• Ability to lift up to 80lbs.

Responsibilities

• Open and close the shop daily.
• Lead pre- and post-shift meetings to set expectations.
• Plan delivery routes and support calls for shifts.
• Respond to customer inquiries via phone, text, email, or voicemail.
• Dispatch technicians on calls and maintain brand standards.

Skills

Leadership

Customer service

Operations management

Job description

Ski Butlers is seeking a team leader for the Mammoth Lakes location this winter season. You will uphold our customer service standards and manage day-to-day shop operations, ensuring a smooth flow between shifts and deliveries.

Responsibilities include opening/closing, leading meetings, coordinating routes, and coordinating with technicians. Weekend and holiday work are required; a valid US driver’s license and the ability to lift up to 80 lbs are necessary.