Seasonal Ski School Ops & Guest Experience

PSIA-AASI Western Region; Keystone (CO); On-site; USD 28,000 - 43,000; Full time

Benefits offered by this job

Free ski passes

Discounted lift tickets for friends/fm

Free ski lessons

Lodging discounts

401(k)

Employee assistance program

Training & development

Referral program

Job summary

Ski School Support Staff at Vail Resorts work in a fast-paced, indoor/outdoor environment supporting all functions of ski/snowboard school operations outside of instruction. The role includes high guest interaction, child programming support, rental operations, guest check-in/out, and lesson-area lift operations.

Starting wage is $20.00/hr – $31.00/hr for Winter Seasonal 2026/2027, with full-time hours available. Housing is available.

Qualifications

• Experience in a fast-paced, service-based environment.
• Fluent in English and clear communication with guests and staff.
• Willing to work weekends and holidays.
• Strong computer skills and data entry ability.

Responsibilities

• Daily reservation and sales processing on resort systems.
• Set up and tear down of indoor facilities with attention to cleanliness and order.
• Ensure health code compliance in common areas and toys/equipment.
• Maintain a clean facility to accommodate high guest flow.
• Work with children to facilitate games and activities.
• Wear helmet and follow uniform policies during lessons.
• Model safety standards and participate in health and safety culture.
• Perform duties as assigned by supervisor.
• Other duties as assigned.

Skills

Customer service

English fluency

Communication

Weekend availability

Education

High school diploma or equivalent

Tools

Computer skills

Job description

Ski School Support Staff at Vail Resorts work in a fast-paced, indoor/outdoor environment supporting all functions of ski/snowboard school operations outside of instruction. The role includes high guest interaction, child programming support, rental operations, guest check-in/out, and lesson-area lift operations.

Starting wage is $20.00/hr – $31.00/hr for Winter Seasonal 2026/2027, with full-time hours available. Housing is available.