Seasonal Ski Resort Ticket Scanner — Guest Experience

Mt Southington Ski Area Inc; Plantsville (CT); On-site; USD 23,000 - 26,000; Part time

Benefits offered by this job

Ski/ride access

Employee discounts

Job summary

Mt Southington Ski Area Inc in Plantsville, CT is seeking a seasonal Ticket Scanner to help ensure smooth entry for guests and maintain high service standards in outdoor winter conditions.

You will greet guests, verify tickets, operate tablets, and coordinate with lift and guest services to keep lines moving efficiently. This role requires flexibility to work weekends and holidays and the ability to stand for long periods in cold conditions.

Qualifications

• Excellent customer service and communication skills.
• Attention to detail to verify tickets and passes.
• Basic technical aptitude to use tablet and learn new programs.
• Ability to work in fast-paced outdoor environments.
• Flexible schedule including weekends, nights, and holidays.

Responsibilities

• Greet guests and verify validity of tickets, passes, or RFID cards.
• Scan and validate tickets using electronic systems.
• Inform guests about ticketing options, prices, and ski area amenities.
• Assist guests with questions or issues regarding tickets.
• Assist with lift line crowd control and coordinate processes.
• Coordinate with lift operators and guest services.
• Keep scanning equipment and work area clean and organized.
• Complete end-of-shift audits and record hours.
• Resolve discrepancies before each pay period.

Skills

Excellent customer service

Attention to detail

Technical aptitude

Outdoor work ability

Flexible schedule

Tools

Tablet

Job description

Mt Southington Ski Area Inc in Plantsville, CT is seeking a seasonal Ticket Scanner to help ensure smooth entry for guests and maintain high service standards in outdoor winter conditions.

You will greet guests, verify tickets, operate tablets, and coordinate with lift and guest services to keep lines moving efficiently. This role requires flexibility to work weekends and holidays and the ability to stand for long periods in cold conditions.