Seasonal Ski Rental Shop Manager

King Pine Ski Area; Madison (NH); On-site; USD 42,000 - 65,000; Full time

Job summary

King Pine Ski Area is seeking a Rental Shop Manager to oversee the rental department, lead staff, manage inventory, and ensure a safe, guest-focused experience. The role combines operations, customer service, and sales in a seasonal, full-time capacity.

The position emphasizes leadership, staff development, and the drive to maximize revenue while maintaining high safety standards on the floor and during fittings of skis, snowboards, and other equipment.

Qualifications

• Experience in retail or rental operations, preferably supervisory
• Strong leadership and team-building skills
• Excellent communication and customer service abilities
• Basic mechanical knowledge of ski/snowboard equipment
• Ability to work flexible hours including weekends and holidays
• Physical ability to lift/move equipment and stand for extended periods

Responsibilities

• Lead rental shop staff, recruit, train, schedule, supervise
• Oversee daily rental operations: check-in/out, fitting, returns
• Ensure safety, cleanliness, and equipment maintenance
• Deliver exceptional guest service and resolve issues
• Monitor inventory and coordinate seasonal transitions
• Meet revenue targets through upselling and smooth rental flows

Skills

Staff Leadership

Customer Service

Communication

Equipment Knowledge

Flexible Hours

Safety Standards

Tools

Rental software systems

Job description

King Pine Ski Area is seeking a Rental Shop Manager to oversee the rental department, lead staff, manage inventory, and ensure a safe, guest-focused experience. The role combines operations, customer service, and sales in a seasonal, full-time capacity.

The position emphasizes leadership, staff development, and the drive to maximize revenue while maintaining high safety standards on the floor and during fittings of skis, snowboards, and other equipment.