Ski Rental Operations Lead

Dodge Ridge Mountain Resort; Pinecrest (CA); On-site; USD 30,000 - 34,000; Full time

Job summary

Dodge Ridge Ski Resort in Pinecrest, CA is seeking a Rental Manager to oversee the rental department, ensuring proficient operations and a high-quality guest experience. The role requires equipment knowledge, staff training, scheduling, and adherence to safety and loss-prevention practices.

Responsibilities include coaching Rental Shop staff, managing inventory and fittings, and maintaining documentation, while delivering exceptional guest service in a dynamic winter environment.

Qualifications

• Leadership in a winter resort environment; strong communication and guest service skills.
• Ability to manage staff, scheduling, and training to meet department goals.
• Experience with cash handling, POS, inventory, and loss prevention.
• Excel proficiency and basic database/record-keeping skills.
• Ski/snowboard technician experience and valid driver's license.

Responsibilities

• Lead Rental Shop staff with coaching and example setting.
• Oversee staffing, scheduling, and training aligned with resort goals.
• Maintain rental inventory control and proper equipment fittings and documentation.
• Ensure safety procedures and risk management practices are followed.

Skills

Leadership

Guest service

Cash handling

POS systems

Inventory management

Excel

Communication

Ski/snowboard tech exp

Driver's license

Tools

Excel

POS

Job description

Dodge Ridge Ski Resort in Pinecrest, CA is seeking a Rental Manager to oversee the rental department, ensuring proficient operations and a high-quality guest experience. The role requires equipment knowledge, staff training, scheduling, and adherence to safety and loss-prevention practices.

Responsibilities include coaching Rental Shop staff, managing inventory and fittings, and maintaining documentation, while delivering exceptional guest service in a dynamic winter environment.