Head of Ski Rental Operations

Dodge Ridge Corp.; California; On-site; USD 30,000 - 34,000; Full time

Job summary

Dodge Ridge Ski Resort in Pinecrest, CA seeks a Rental Manager to oversee daily operations of the rental department and the Ski & Snowboard Rental Center, ensuring a top-quality guest experience. The role requires technical knowledge of winter sports equipment and leadership to drive staffing, training and inventory control.

Responsible for maintaining department standards, coordinating with the Resort Retail and Rental Manager, and promoting safety and efficiency across the rental operations.

Qualifications

• Leadership in a winter industry environment.
• Strong communication, verbal and written.
• Excellent customer service and sales skills.
• Organized, fast-paced, and detail oriented.
• Experience with Excel, POS and inventory control.
• Valid driver's license and willingness to learn.

Responsibilities

• Lead and coach rental shop staff to deliver high guest service.
• Plan staffing, schedules and training to meet goals.
• Maintain rental inventory and documentations.
• Coordinate equipment fitting, tuning and safety with manufacturers.

Skills

Leadership

Customer service

Staff training

Operations coordination

Sales ability

Equipment knowledge

Tools

Excel

POS systems

Database management

Job description

Dodge Ridge Ski Resort in Pinecrest, CA seeks a Rental Manager to oversee daily operations of the rental department and the Ski & Snowboard Rental Center, ensuring a top-quality guest experience. The role requires technical knowledge of winter sports equipment and leadership to drive staffing, training and inventory control.

Responsible for maintaining department standards, coordinating with the Resort Retail and Rental Manager, and promoting safety and efficiency across the rental operations.