Seasonal Shift Leader: Drive Guest Experience & Team Growth

Smoothie King; West Alexander (PA); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Health, dental, vision insurance for 1

Corporate Benefitshub.com membership

Generous employee discount

PTO for full-time employees

Job summary

Buff City Soap Midwest is seeking a Shift Leader for the seasonal period to support a customer-centric environment and partner with the GM and Assistant Manager. This role will supervise the Makery, help train staff, and ensure production standards are met.

The position offers flexibility between full-time or part-time schedules, with a pay rate of $15.00 per hour. Candidates must be able to work opening/closing shifts and weekend hours, and be able to lift up to 50 lbs.

Qualifications

• Must be authorized to work in the United States
• Must have reliable transportation
• Must be 18 years of age or older
• Availability to open and close store as needed
• Flexible work schedule including weekends and some holidays
• 30 - 40 hours for FT, based on business needs
• Must not be sensitive to various scents and fragrances
• Dexterity of hands and fingers
• Ability to lift or assist in lifting items and heavy boxes up to 50lbs.
• Ability to walk, reach with hands and arms, climb, balance, twist and stoop, kneel and crouch

Responsibilities

• Fosters a customer experience culture that is positive, genuine and informative
• Drives to meet or exceed sales goals and average transaction
• Communicates daily priorities, goals and initiatives to team members
• Train new team members in delivery of exceptional Guest experience utilizing Buff City Soap's Core 4 scripts.
• Coaches team members as needed, giving appropriate praise and guidance
• Ensures all products are made to Buff City Soap production standards
• Creates daily production lists for store team members
• Train new team members in the production of soaps and other products.
• Lead team in meeting and practicing all Safety standards
• Leads by example, following all BCSMW policies and procedures
• Communicates with team ensuring all cash handling processes followed
• Assists in marketing events as needed
• Ensures all opening and closing duties are completed
• Additional assignments as requested by appropriate leadership/owners

Skills

Customer service

Leadership

Training

Job description

Buff City Soap Midwest is seeking a Shift Leader for the seasonal period to support a customer-centric environment and partner with the GM and Assistant Manager. This role will supervise the Makery, help train staff, and ensure production standards are met.

The position offers flexibility between full-time or part-time schedules, with a pay rate of $15.00 per hour. Candidates must be able to work opening/closing shifts and weekend hours, and be able to lift up to 50 lbs.