Seasonal Service Associate - Tysons Corner

Brobston Group; McLean (VA); On-site; USD 29,000 - 36,000; Full time

Job summary

Brobston Group in McLean, VA is seeking a friendly in-store Customer Service Associate to assist customers and colleagues, ensuring a smooth retail experience.

You will greet customers, support Buy Online Pick-up in Store, handle returns, provide tourism information, and assist with service appointments, using store technology as needed.

This role emphasizes clear communication, teamwork, and the ability to work a flexible schedule, including evenings, weekends, and holidays.

Qualifications

• Strong interpersonal and communication skills.
• Resourceful, adaptable, and able to work independently and as part of a team.
• Ability to work a flexible retail schedule, including evenings, weekends, and holidays.
• Ability to stand and walk for extended periods and frequently lift or move up to 25 pounds.

Responsibilities

• Greet and engage customers with genuine, friendly interactions.
• Assist with Buy Online Pick-up in Store orders, simple returns, tourism information, and service appointments.
• Use store technology and participate in merchandising and operational activities.

Skills

Interpersonal skills

Communication skills

Education

High school diploma or equivalent

Job description

Summary

Provide friendly, efficient customer service as an in-store resource for customers and associates. Support a seamless shopping experience by managing service hub requests, including pickup orders, returns, tourism information, and service appointments.

Responsibilities

• Greet and engage customers with genuine, friendly interactions.
• Assist with Buy Online Pick-up in Store orders, simple returns, tourism information, and service appointments.
• Use store technology and participate in merchandising and operational activities.

Requirements

• Strong interpersonal and communication skills.
• Resourceful, adaptable, and able to work independently and as part of a team.
• Ability to work a flexible retail schedule, including evenings, weekends, and holidays.
• Ability to stand and walk for extended periods and frequently lift or move up to 25 pounds.
• No experience required; a high school diploma or equivalent is encouraged.