Seasonal - Scanning Attendant (52499)

Tahoe Donner Association; Truckee (CA); On-site; USD 23,000 - 32,000; Full time

Job summary

Tahoe Donner Association is hiring a Scanning Attendant for the Downhill Ski Resort in Truckee, CA. This seasonal role involves monitoring lift lines, scanning lift tickets and season passes, and assisting guests with questions.

The position emphasizes excellent guest service and a friendly, welcoming atmosphere while ensuring valid access for all skiers and riders. CPR/First Aid certifications are recommended.

Qualifications

• Excellent communication and people skills; loves interacting with guests.
• Prior customer service experience required.
• CPR and First Aid certifications are recommended.

Responsibilities

• Provides excellent customer service to customers, employees and business partners.
• Develops a comprehensive understanding of the ski area operation to assist guests.
• Monitors lift lines by checking/scanning tickets and season passes for validity.
• Controls the lift access lines in the lift mazes.
• Assists with snow removal including shoveling and clearing snow from walkways, stairs and other areas.

Skills

Customer service

People skills

Communication

Education

CPR certification

First Aid certification

Job description

Job Details

Job Location: Downhill Ski Resort - Truckee, CA 96161

Position Type: Seasonal

Salary Range: $17.00 - $23.46 Hourly

Job Shift: Any

The Scanning Attendant is responsible for monitoring lift lines, checking/scanning lift tickets and season passes at assigned aerial and surface lifts.

ESSENTIAL FUNCTIONS

• Provides excellent customer service to customers, employees and business partners.
• Develops a comprehensive understanding of many facets of the ski area operation to better assist with guest questions.
• Provide a fund and welcoming atmosphere while monitoring guest lift usage by checking/scanning tickets and season passes for validity.
• Controls the lift access lines in the lift mazes.
• Assists with snow removal including shoveling and clearing snow from walkways, stairs and other areas as needed.
• Other duties may be assigned.

QUALIFICATIONS

• Demonstrates excellent communication and "People" skills; Must love interacting with people.
• Prior customer service experience required.
• Current Cardiopulmonary Resuscitation (CPR) and First Aid certifications are recommended.

These skills and abilities are typically acquired through up to one month of relevant experience and/or training; or an equivalent combination of formal training, education and experience which demonstrates the ability to perform all of the duties of the position.