Seasonal Santa Experience Concierge

Caruso; Florence (SC); Sur place; USD 23 000 - 32 000; Plein temps

Résumé du poste

Caruso is seeking a Santa Helper for the holiday season to provide exceptional hospitality and a memorable guest experience at our properties in the United States. The role involves greeting guests, assisting with posing children on Santa’s sleigh, monitoring lines, answering questions, and fulfilling special requests with a warm, professional demeanor.

The position runs from early November through 12/24/26, requiring a cheerful attitude, strong communication, flexibility to work weekends and

Qualifications

• Minimum of two years’ experience in a hospitality setting.
• Excellent verbal communication skills; Professional and pleasant tone of service.
• Must be organized, detail oriented, self-starter who is able to work independently and as part of a group.
• Must be flexible to work weekends, early morning, late nights and holidays to support the operation and entire Concierge team needs.
• High School Graduate
• Must have happy, cheerful attitude and the ability to make kids smile
• Patience
• Must love the holidays!

Responsabilités

• Utilize all resources available to ensure full knowledge and understanding of Caruso property, to provide an exceptional 5-star service experience for our guests and/or residents.
• Comfortable with welcoming our valued guests using a variety of seasonal greetings including, but not limited to, “Happy Holidays”, “Merry Christmas”, “Happy New Year.”
• Uses outstanding customer service skills to properly resolve resident or guest complaints; follows company protocols through exercising “LEAP” from the Caruso Hospitality Standards.
• Other duties as assigned.

Description du poste

Caruso is seeking a Santa Helper for the holiday season to provide exceptional hospitality and a memorable guest experience at our properties in the United States. The role involves greeting guests, assisting with posing children on Santa’s sleigh, monitoring lines, answering questions, and fulfilling special requests with a warm, professional demeanor.

The position runs from early November through 12/24/26, requiring a cheerful attitude, strong communication, flexibility to work weekends and