Seasonal Santa Concierge

Caruso; Westlake (TX); On-site; USD 23,000 - 32,000; Part time

Job summary

Caruso is seeking Santa Helpers for the holiday season at our Westlake, TX property. You will greet guests, pose children on Santa’s sleigh, and help deliver a memorable holiday experience with warmth and hospitality.

This seasonal role runs from early November through December 24, 2026. It requires outstanding guest service, cheerful seasonal greetings, and the ability to work weekends and holidays. Training will emphasize Caruso Hospitality Standards and LEAP protocols.

Qualifications

• Provide superb customer service with professional, friendly demeanor.
• Minimum of two years’ experience in hospitality.
• Excellent verbal communication and pleasant tone.
• Organized, detail-oriented, self-starter able to work independently.
• Able to work weekends, mornings, nights and holidays.
• High School Graduate.
• Cheerful attitude and ability to make kids smile.
• Patience.
• Must love the holidays.

Responsibilities

• Provide exceptional 5-star guest service using Caruso standards.
• Greet guests with seasonal greetings.
• Resolve guest or resident concerns per protocol via LEAP.
• Other duties as assigned.

Skills

Customer service

Verbal communication

Organization

Self-starter

Flexibility

Cheerful attitude

Patience

Holiday spirit

Team player

Education

High School Diploma

Job description

Caruso is seeking Santa Helpers for the holiday season at our Westlake, TX property. You will greet guests, pose children on Santa’s sleigh, and help deliver a memorable holiday experience with warmth and hospitality.

This seasonal role runs from early November through December 24, 2026. It requires outstanding guest service, cheerful seasonal greetings, and the ability to work weekends and holidays. Training will emphasize Caruso Hospitality Standards and LEAP protocols.