Seasonal Sales Support - San Francisco, CA

Tiffany & Co.; San Francisco (CA); On-site; USD 31,000 - 36,000; Full time

Job summary

Tiffany & Co. seeks Seasonal Team Members in San Francisco to embody the Tiffany brand in every client interaction during the holiday season. You will assist with engraving, boxing, wrapping, and maintaining a welcoming, luxurious store environment.

Ideal candidates have hospitality or luxury retail experience, strong communication, and the ability to work nights, weekends and holidays. US work authorization required to join this premium client experience.

Qualifications

• Ability to work non-traditional hours, including nights, weekends and holidays.
• Previous retail or luxury retail or client-related experience.
• Strong communication skills, verbal and written, with client service focus.
• Ability to work with a diverse client base.
• Ability to adapt in a fast-paced, changing environment.
• Authorization to work in the United States.

Responsibilities

• Be an effective brand ambassador, warmly welcoming clients and delivering a memorable Tiffany experience.
• Support hospitality areas, store amenities, and personalizing client experiences.
• Assist engraving, boxing/wrapping, replenishing POS materials, and keeping areas neat.
• Communicate potential service issues to management and assist operations as needed.
• Help with inventory and special projects to support store operations.

Skills

Non-traditional hours ability

Retail experience

Strong communication

Client service

Diversity awareness

Fast-paced adaptability

Job description

Tiffany & Co. Seasonal Team Membershold the critical position of embodying the Tiffany brand in each and every Client interaction during the holiday season. Our seasonal Team Membersare excellent communicators and positive brand ambassadors, helping to convey memorable experiences for our clients. Their passion for Tiffany is conveyed in every Client interaction. We welcome you to be a part of the next generation luxury jeweler where we create legendary beauty with freedom, wit and joy.

As a Seasonal Team Member, you will:

• Be an effective brand ambassador, ensuring Clients are warmly welcomed, assisted accordingly, and have a memorable experience commensurate with the Tiffany brand.
• Improve the Client experience with hospitality and store amenities to build personalized experiences with the goal of positively impacting both sales and service.
• Assist with engraving station where applicable.
• Accurately lead floor waiting list if applicable.
• Ensure hospitality area is fully stocked, orderly and clean.
• Communicate with management any potential service issues with waiting clients.
• Assist sales team with boxing and wrapping items, replenishing POS and gifting supplies, keeping all POS stations and sales floor areas neat and organized and performing all POS functions after a client’s purchase decision is finalized.
• Assist operations team with operational policies and procedures and after sales servicing to ensure store operations run optimally.
• Assist with inventory and special projects as needed.

Experience Required:

• Ability to work non-traditional business hours including nights, weekends and holidays.
• Previous retail or luxury retail or Client related experience (i.e. hospitality, etc.).
• Strong communication skills, both verbal and written, Client service skills and the ability to prioritize while balancing multiple tasks is required.
• Capability to work with a diverse client base.
• Ability to work in a fast-paced, changing environment.
• Authorization to work in the United States or in the country where the position is based.

California Wage Transparency Disclosure - range for this position: $22.19 - $26.10