Seasonal Sales Support - San Jose, CA

Tiffany & Co.; Santa Clara (CA); Presencial; USD 31.000 - 36.000; A tiempo parcial

Descripción de la vacante

Tiffany & Co. in Santa Clara, CA, seeks Seasonal Team Members to embody the Tiffany brand in every client interaction during the holiday season.

You will be a strong communicator and brand ambassador, helping to create memorable experiences for clients while supporting sales, service and store operations. Responsibilities include assisting with engraving, managing waiting lists, stocking hospitality areas, and aiding the sales team with boxing, wrapping and inventory tasks.

Formación

• Non-traditional hours including nights, weekends, and holidays.
• Previous retail experience or luxury retail experience.
• Strong verbal and written communication and client service skills.
• Ability to work with a diverse client base.
• Ability to work in a fast-paced, changing environment.
• Authorized to work in the United States.

Responsabilidades

• Be an effective brand ambassador, ensuring Clients are warmly welcomed, assisted and have a memorable experience.
• Improve the Client experience with hospitality and store amenities to build personalized experiences.
• Assist with engraving station where applicable.
• Lead floor waiting list accurately if applicable.
• Ensure hospitality area is fully stocked, orderly and clean.
• Communicate with management any potential service issues with waiting clients.
• Assist sales team with boxing and wrapping items, replenishing POS and gifting supplies, keeping all POS stations neat.
• Assist operations team with policies, procedures and after-sales servicing.
• Assist with inventory and special projects as needed.

Conocimientos

Communication skills

Client service

Time management

Descripción del empleo

Job Description

Tiffany & Co.

Tiffany & Co. Seasonal Team Members hold the critical position of embodying the Tiffany brand in each and every Client interaction during the holiday season. Our seasonal Team Members are excellent communicators and positive brand ambassadors, helping to convey memorable experiences for our clients. Their passion for Tiffany is conveyed in every Client interaction. We welcome you to be a part of the next generation luxury jeweler where we create legendary beauty with freedom, wit and joy.

As a Seasonal Team Member, you will:

• Be an effective brand ambassador, ensuring Clients are warmly welcomed, assisted accordingly, and have a memorable experience commensurate with the Tiffany brand.
• Improve the Client experience with hospitality and store amenities to build personalized experiences with the goal of positively impacting both sales and service.
• Assist with engraving station where applicable.
• Accurately lead floor waiting list if applicable.
• Ensure hospitality area is fully stocked, orderly and clean.
• Communicate with management any potential service issues with waiting clients.
• Assist sales team with boxing and wrapping items, replenishing POS and gifting supplies, keeping all POS stations and sales floor areas neat and organized and performing all POS functions after a client’s purchase decision is finalized.
• Assist operations team with operational policies and procedures and after sales servicing to ensure store operations run optimally.
• Assist with inventory and special projects as needed.

Experience Required:

• Ability to work non-traditional business hours including nights, weekends and holidays.
• Previous retail or luxury retail or Client related experience (i.e. hospitality, etc.).
• Strong communication skills, both verbal and written, Client service skills and the ability to prioritize while balancing multiple tasks is required.
• Capability to work with a diverse client base.
• Ability to work in a fast-paced, changing environment.
• Authorization to work in the United States or in the country where the position is based.

California Wage Transparency Disclosure - range for this position: $22.19 - $26.10