Seasonal Sales Support - Walnut Creek, CA

Tiffany & Co.; Walnut Creek (CA); On-site; USD 30,000 - 36,000; Part time

Job summary

Tiffany & Co. seeks Seasonal Team Members to embody the Tiffany brand during the holiday season, delivering exceptional client experiences. You will be an outgoing brand ambassador, assisting clients and supporting the sales floor with wrapping, inventory, and operations.

The role requires flexibility for non-traditional hours and prior luxury retail or hospitality experience is valued. This is an in-store, seasonal position at our Walnut Creek location.

Qualifications

• Ability to work non-traditional hours including nights, weekends and holidays.
• Retail or luxury retail experience preferred (e.g. hospitality).
• Excellent verbal and written communication; ability to prioritize multiple tasks.

Responsibilities

• Warmly welcome Clients and provide a memorable Tiffany brand experience.
• Assist with engraving and gift wrapping where applicable.
• Manage boxing, wrapping, and replenishment of gifts and POS supplies.
• Keep POS stations and sales floor organized and perform POS functions after purchases.
• Support store operations and inventory as needed.

Skills

Strong communication

Customer service

Hospitality oriented

Multi-tasking

Tools

POS system

Job description

Tiffany & Co. Seasonal Team Membershold the critical position of embodying the Tiffany brand in each and every Client interaction during the holiday season. Our seasonal Team Membersare excellent communicators and positive brand ambassadors, helping to convey memorable experiences for our clients. Their passion for Tiffany is conveyed in every Client interaction. We welcome you to be a part of the next generation luxury jeweler where we create legendary beauty with freedom, wit and joy.

As a Seasonal Team Member, you will:

• Be an effective brand ambassador, ensuring Clients are warmly welcomed, assisted accordingly, and have a memorable experience commensurate with the Tiffany brand.
• Improve the Client experience with hospitality and store amenities to build personalized experiences with the goal of positively impacting both sales and service.
• Assist with engraving station where applicable.
• Accurately lead floor waiting list if applicable.
• Ensure hospitality area is fully stocked, orderly and clean.
• Communicate with management any potential service issues with waiting clients.
• Assist sales team with boxing and wrapping items, replenishing POS and gifting supplies, keeping all POS stations and sales floor areas neat and organized and performing all POS functions after a client’s purchase decision is finalized.
• Assist operations team with operational policies and procedures and after sales servicing to ensure store operations run optimally.
• Assist with inventory and special projects as needed.

Experience Required:

• Ability to work non-traditional business hours including nights, weekends and holidays.
• Previous retail or luxury retail or Client related experience (i.e. hospitality, etc.).
• Strong communication skills, both verbal and written, Client service skills and the ability to prioritize while balancing multiple tasks is required.
• Capability to work with a diverse client base.
• Ability to work in a fast-paced, changing environment.
• Authorization to work in the United States or in the country where the position is based.

California Wage Transparency Disclosure - range for this position: $22.19 - $26.10