Seasonal Sales Support Associate - Maison Madison

Brobston Group; New York (NY); On-site; USD 25,000 - 34,000; Part time

Job summary

Hermès Maison Madison boutique is seeking a Seasonal Sales Support Associate to assist the sales team and ensure exceptional client service in a fast-paced luxury environment. The role involves front- and back-of-house clerical tasks, wrapping and packaging, and helping maintain pristine selling floors.

Responsibilities include welcoming clients, handling stock movement, keeping workspaces organized, and supporting concierge and after-sales activities.

Qualifications

• Strong communication and customer service skills.
• Excellent organizational abilities and attention to detail.
• Ability to lift 0–25 pounds and work in person at the store.

Responsibilities

• Welcome and assist clients, answer questions, and support wrapping and packaging at point of sale.
• Support the selling process by hanging and returning merchandise, retrieving stock, and preparing the stock room.
• Keep workstations and the selling floor organized, stocked, and up to merchandise standards.
• Support Client Service, Concierge, Doorperson, and Greeter/Host activities, as well as After Sales tasks.
• Log repairs, contact clients, maintain active records, and answer phones promptly and courteously.

Skills

Communication

Customer service

Organizational skills

Attention to detail

Tools

Microsoft Office

Job description

Summary

The temporary Seasonal Sales Support Associate provides clerical support for front- and back-of-house operations at the Hermès Maison Madison boutique. This role supports the sales team and contributes to a high level of client service in a fast-paced luxury environment.

Responsibilities

• Welcome and assist clients, answer questions, and support wrapping and packaging at point of sale.
• Support the selling process by hanging and returning merchandise, retrieving stock, and preparing the stock room.
• Keep workstations and the selling floor organized, stocked, and up to merchandise standards.
• Support Client Service, Concierge, Doorperson, and Greeter/Host activities, as well as After Sales tasks.
• Log repairs, contact clients, maintain active records, and answer phones promptly and courteously.

Requirements

• Strong communication, customer service, organizational, and attention-to-detail skills.
• Microsoft Office computer skills and the ability to handle difficult situations with grace and composure.
• Ability to lift 0-25 pounds without assistance and work in person at the designated location.