Seasonal Sales & Customer Experience Specialist

Miniso; Lakeland (FL); On-site; USD 21,000 - 22,000; Full time

Job summary

MINISO USA is seeking a Seasonal Sales Associate to deliver exceptional customer service, maintain store presentation, and support peak-season sales operations. You will greet customers, answer questions, process returns, and help shoppers find merchandise while upholding store policies.

Responsibilities include maintaining a clean, organized sales floor; restocking inventory; assisting with visual merchandising; handling cash and POS transactions; promoting the MINISO Membership Program and

Qualifications

• High School Diploma or equivalent.
• Retail sales experience preferred.
• Ability to engage with customers professionally.
• Willingness to work weekends, holidays and evenings as needed.

Responsibilities

• Greet customers warmly and deliver a friendly, engaging shopping experience.
• Answer product questions, provide suggestions, and assist customers in locating merchandise.
• Process customer inquiries, returns, and exchanges according to store policy.
• Maintain a clean, organized, and visually appealing sales floor.
• Restock shelves and ensure product availability.
• Support execution of visual merchandising guidelines to reflect brand standards.
• Operate the cash register accurately and efficiently.
• Handle cash, credit, and other payment transactions while maintaining accuracy.
• Promote and enroll customers in the MINISO Membership Program and apply promotions.
• Follow store policies, procedures, and safety guidelines.
• Support team members and management with additional tasks.
• Maintain a professional and respectful demeanor with customers and colleagues.

Skills

Customer service

POS operations

Cash handling

Merchandising

Education

High School Diploma or equivalent

Tools

POS systems

Job description

MINISO USA is seeking a Seasonal Sales Associate to deliver exceptional customer service, maintain store presentation, and support peak-season sales operations. You will greet customers, answer questions, process returns, and help shoppers find merchandise while upholding store policies.

Responsibilities include maintaining a clean, organized sales floor; restocking inventory; assisting with visual merchandising; handling cash and POS transactions; promoting the MINISO Membership Program and