Seasonal Sales & Customer Experience Associate

MINISO USA; Brentwood (CA); On-site; USD 19,000 - 27,000; Full time

Job summary

MINISO USA is seeking a Seasonal Sales Associate to deliver exceptional customer service, maintain store presentation, and support daily sales operations during peak seasons.

You will greet customers, answer questions, process inquiries and returns, restock shelves, assist with visual merchandising, operate POS, enroll customers in MINISO Membership, and uphold store policies with a friendly, professional demeanor.

Qualifications

• High school diploma or equivalent required.
• Retail sales experience preferred.
• Excellent communication and interpersonal skills.

Responsibilities

• Provide exceptional customer service and greet customers warmly.
• Answer product questions and assist in locating merchandise.
• Process inquiries, returns, and exchanges per store policy.
• Maintain a clean, organized, and visually appealing sales floor.
• Restock inventory and ensure product availability.
• Assist with visual merchandising to reflect brand standards.
• Operate the cash register and handle payments accurately.
• Promote and enroll customers in the MINISO Membership Program.
• Follow store policies and support teammates as needed.
• Maintain reliability through attendance and punctuality.

Skills

Customer service

Greet customers warmly

Strong verbal communication

Professional demeanor

Education

High School Diploma or equivalent

Job description

MINISO USA is seeking a Seasonal Sales Associate to deliver exceptional customer service, maintain store presentation, and support daily sales operations during peak seasons.

You will greet customers, answer questions, process inquiries and returns, restock shelves, assist with visual merchandising, operate POS, enroll customers in MINISO Membership, and uphold store policies with a friendly, professional demeanor.