Seasonal Sales & Customer Experience Specialist

MINISO USA; Lufkin (TX); On-site; USD 17,000 - 21,000; Part time

Job summary

MINISO USA is seeking a Seasonal Sales Associate to deliver exceptional customer service and keep the store welcoming and well-presented. You will assist shoppers, answer questions, and help locate merchandise while maintaining strong store standards.

The role also involves POS operations, handling payments, enrolling customers in the MINISO Membership Program, and supporting the team with daily tasks during peak periods.

Qualifications

• Greet customers warmly and deliver a friendly, engaging shopping experience.
• Answer product questions, provide suggestions, and assist customers in locating merchandise.
• Process customer inquiries, returns, and exchanges according to store policy.
• Maintain a clean, organized, and visually appealing sales floor.
• Replenish inventory, restock shelves, and ensure product availability.
• Operate the cash register accurately and efficiently; enroll customers in MINISO Membership.

Responsibilities

• Deliver exceptional customer service during peak seasons and support daily sales operations.
• Maintain store presentation and assist with visual merchandising standards.
• Handle cash, credit, and other payments while ensuring accuracy and security.
• Support team members and management with additional assigned tasks and policy compliance.

Skills

Customer engagement

Verbal communication

Flexible schedule

Policy adherence

Team support

Professional demeanor

Reliability

Education

High School Diploma or equivalent

Job description

MINISO USA is seeking a Seasonal Sales Associate to deliver exceptional customer service and keep the store welcoming and well-presented. You will assist shoppers, answer questions, and help locate merchandise while maintaining strong store standards.

The role also involves POS operations, handling payments, enrolling customers in the MINISO Membership Program, and supporting the team with daily tasks during peak periods.